GlowHigh (hereafter referred to as "GlowHigh", "GHF", "we", "us", or "our") provides a worldwide online store for Fabrics, patterns, fashion education and courses, fashion content, clothing and more. By accessing and/or using the Site, other owned sites, Application or Services, you acknowledge and agree that you have read and will comply with and be legally bound by, the terms and conditions of these Terms as amended from time to time ("Terms"). These Terms govern your access to and use of the Site, Application and Services, and constitute a binding legal agreement between you and "GlowHigh". If you do not agree to these Terms, you have no right to continue using the Site, Application or Services.

sales Terms

All prices displayed on this website are in US Dollars.

The management of the site may update the prices of products on the site and the shipping rates from time to time and without the need for prior notice. The valid price relative to the order performed is the price published when completing the ordering process (which includes the delivery of credit card details). If prices are updated before the order process is completed, the customer will be charged at updated prices.

For digital product, fabrics that are cut per individual request and customized items, all sales are final. For online courses, sales terms vary and will be described on the sale page.

Special orders are a final sale. There are no refunds, no cancellation, and no returns.

If for any reason you are not satisfied with the quality of our products or services, please contact us at within and we will 7 days from the day you received your item(s), so we will try to accommodate you within the guidelines of our policies.

for the full return policy please click here.

 

Despite our best efforts, we are not responsible for typographical errors. In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card has been charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall immediately issue a credit to your credit card account in the amount of the charge.

 

Item representation

Although GlowHigh takes every step necessary to assure accurate representation of items displayed online, the colors of fabrics ordered through our website cannot be guaranteed by us due to color variances beyond our control, such as variances in monitor color settings. Also the width, length and weight of the fabrics posted on the Website may vary slightly. For this reason, when ordering online we strongly recommends that customers purchase swatches before the final purchase of material or contact us for more information.

Copyrights

All rights for the information, data, software, photographs, graphics, videos, text, images, typefaces and other material (collectively "Content"), the concept, the HTML and the design of the website www.glamhousefabrics.com (further — the Website) are reserved by GlowHigh. These rights are valid and protected in all forms, media and technologies existing now or hereinafter developed.

All graphics and text materials are intended for personal, non-commercial use only. Any reproduction or other use of such materials without the prior written permission of the sole copyright holder GlowHigh is expressly prohibited.

All other trademarks, product names, and company names and logos appearing on the Site are the property of their respective owners.

 
Shipping terms

Most countries charge additional import taxes, duties and fees. These fees as well as shipping costs are paid by the customer.

For our full shipping policy please click here.

 
Sales and discounts

GlowHigh, reserves the right to launch any sale, promotion or special offer on their website www.glamhousefabrics.com, as well as to withdraw/change all special offers any time, with or without notice.

Moreover, GlowHigh offers wholesale prices (discounted prices) when buying bigger quantities. For more information on wholesale prices please click here.  

 

Promotions and Giveaways   

From time to time, GlowHigh might offer promotions and or Giveaways, by entering to any of our promotions or giveaways you are agree to the terms and conditions which you can find here: GlowHigh - Terms and Conditions                                                                                                                                                                                                                                          

   

                                                                                        

Online courses and educational materials

Use of the Education Site(s)

GlowHigh provides various materials, information, quizzes, tests, video lessons, texts, pictures, files, questions, articles, news and other information on this and related sites and in courses offered through this site (the “Materials”). GlowHigh authorizes each User to view the content, and download a copy of only some of the Materials (such as PDF and worksheets). The materials that are available to download may be downloaded and used for personal purposes only. Provided that Users make no modifications to the Materials and you retain all copyright and other proprietary notices contained in the original Materials on any copies of the Materials. Users may not modify the Materials at this Site in any way or reproduce, share or distribute them. Users will keep all Materials confidential, and will not sell, auction, loan, rent, give away, describe, summarize, or otherwise reveal the Materials or their contents, to any other person or entity. Any breach of these Terms of Use automatically terminates your authorized use of the Site.

 
User Warranty

As a User you warrant that you are not an agent or employee of any other fashion education company and the Site and Materials solely used for your personal purposes.

 
Login- sharing

GlowHigh prohibits the use of login sharing, sharing of user credentials, shared logins or passwords. User logins must not be shared across multiple users. Please assign one user account for each individual user course license login. Additional users may require the purchase of additional course/licensing through the website.

Trademark and Copyright

GlowHigh branding, trademarks, and service marks are owned by GlowHigh and may be use by its affiliates. The Materials on this Site are copyrighted, and any unauthorized use of any Materials on this Site may violate copyright, trademark, and other laws.

All content included as part of the courses, such as text, graphics, videos, voice recorde, slide shows, PDF's, worksheets, logos, images, as well as the compilation thereof, and any software used in the courses, is the property of GlowHigh or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights.

Your participation in the Courses does not result in a transfer of any intellectual property to You, and, as a condition of participation in the course, You agree to observe and abide by all copyright and other intellectual property protection.

You are granted a single-use, non-exclusive, non-transferable, revocable license to access and use the course content and resources. You hereby agree that You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found in the course.

GlowHigh content is not for resale. Your participation in the course does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your individual use, and will make no other use of the content without the express written permission of GlowHigh and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of the Company or our licensors except as expressly authorized herein.

You hereby agree that any infringement of the GlowHigh’s intellectual property shall result in an immediate termination of the license granted hereunder. To be clear, if you violate GlowHigh’s intellectual property rights, your access to the course will be terminated immediately, and you shall not be entitled to a refund of any portion of the fees.

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Hyperlinks

Links to external websites are provided solely as a convenience to you. GlowHigh has not reviewed all of these external websites, does not control and is not responsible for any of these sites or their content. If you decide to access any of the external websites linked to this Site, you do so entirely at your own risk.

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No Warranty

The Materials provided at this site are provided “as is” without any warranties of any kind including warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. GlowHigh further does not warrant the accuracy and completeness of the Materials at this Site. GlowHigh may make changes to the Materials at this Site, or to the services and prices described in them, at any time without notice. The Materials at this Site may be out of date, and GlowHigh makes no commitment to update the Materials at this Site.

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Limitation of Liability

In no event will GlowHigh, its suppliers, or other third parties mentioned at this Site be liable for any damages whatsoever (including, without limitation, those resulting from interruption of services or inaccurate information) arising out of the use, inability to use, or the results of the use of this Site, any websites liked to this Site, or the Materials or information contained at any or all such sites, whether based on warranty, contract, tort or any other legal theory and whether or not advised of the possibility of such damages. If your use of the Materials or information from this Site results in the need for servicing, repair or correction of equipment or data, you assume all costs thereof.


Special offers
From time to time, the GlowHigh will offer bonuses or special promotions to individuals who sign up for the courses. You shall be entitled to any bonuses offered to you at the time of your enrollment. Bonuses or special promotions are not guaranteed to be available for the entire lifespan of the course and they vary depending on specific live and automated promotions throughout the year.

 

Fees
In consideration of Your access to the courses, you agree to pay the following fees.
You may choose between a single payment at the course displayed price (due immediately) or monthly payments. If you elect to pay for the course in full, you can pay in one payment. If you select the payment plan, you must pay the initial payment today, and then your selected payment method will be automatically charged the following months according to your payments plan, on a monthly basis, for a total payment of the displayed course price. If you opt for monthly payments, according to your plan, you might have under the drip content program- which means new sections of the course will be open monthly during your payments period. once all the sections are available to you, you have lifetime access to the entire course. If the course is offered with drip content, you will be able to see it on the product page. If you opt for monthly payments, you will remain responsible for those payments unless you obtain a refund according to the course’s Refund Policy. You may not cancel or avoid these payments except through the Refund Policy. In the event that any payment is not made, the GlowHigh shall immediately suspend your access to the course.

 

Methods of payment
If You elect for the payment plan, You hereby authorize GlowHigh to charge your PayPal or credit card or debit card automatically according to the terms set forth in the Fees section above.
Regarding recurring payments and outstanding invoices: If all eligible payment methods we have on file for you are declined for payment of your monthly fee, you must provide a new eligible payment method promptly or your program access will be removed.
If you do not request a refund within the terms of the course with the required coursework at the time of your refund request, you are required by law to complete the remaining payments of your payment plan and you understand that your membership will automatically continue and you authorize us (without notice to you, unless required by applicable law) to collect any and all outstanding receivables, using any eligible payment method we have on record for your account.

 

Returns
Click here to read the return policy for online courses.

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Sewing patterns

purchasing and using our patterns

Our Patterns created by GlowHigh and are available to purchase & download to a PDFs (Currently we are not ship physical patterns, unless other is described on the pattern page). After you complete the payment process, you will be able to download the pattern instantly (check for the download link on the order confirmation page at the end of the checkout process. It may take a moment to become active). You will also receive an automatic email with a link to the download. If you didn't receive the email, please check your Spam folder. Patterns can be printed from any home or office computer on A4 papers.

Please note that all the information needed for the patterns by GlowHigh will be included in the instructions file that will be received together with the pattern PDF. Seam allowance requirements are also noted on the pattern instructions, also we will mention there whether the pattern includes seam allowances.

GlowHigh is not responsible for any damages caused by purchasing and/or using our sewing patterns, models, tips and instructions.

Refunds and Returns

Due to the nature of digital items purchasing, refunds after purchasing are not acceptable. If your pattern does not download, does not download completely, or is otherwise broken, please contact us at: [email protected], immediately, but no later than 5 business days after the failed download.

When you report on a download problem, please provide:

• Your Full name
• The exact pattern name
• the date of purchase
• A full description of the problem you had
• Screenshot of any error message
• The type of browser used
• Any other information that might help

Rights of Use

Your rights depend on the type of pattern used. We consider all GlowHigh as an "Open Source." This means we allow you to create garments based on the pattern for personal or commercial use. Please credit GlowHigh when you do so. You may not re-sell the original pattern, regardless of the platform, and we will strictly enforce this policy. Be creative, use our patterns as inspiration for your projects, and do as you wish with the clothes you create from our patterns, but do not resell or otherwise distribute our patterns.

 

 

Gift Cards

By purchasing, using, or redeeming a GlowHigh Gift Card, you agree to the following Terms and Conditions:

1. Gift Card Use
1.1. GlowHigh Gift Cards may only be used to purchase GlowHigh online courses listed on our official website glowhigh.com.
1.2. GlowHigh offers a 30-day money-back guarantee on Gift Cards only if the Gift Card has been redeemed for a course purchase. To qualify for a refund, the recipient must have used the Gift Card to enroll in a course, and the refund request must be submitted within 30 days of the course enrollment.

Refund Eligibility:

• The refund will only be issued after verifying that the Gift Card was redeemed for course access.
• Refunds will be issued for the price of the Gift Card, minus any applicable transaction fees, and only after confirming the course was not accessed by more than 20% of the content.
• If the recipient has not redeemed the Gift Card for a course, no refund will be issued.
• Refund requests must be made in writing to hello@glowhigh.com with the order details, including proof of course enrollment and an explanation of why the course was not satisfactory.

Refunds are not applicable for:

• Unused Gift Cards.
• Courses that have been fully completed or accessed beyond 20% of the content.

1.3. GlowHigh Gift Cards do not expire and may be used at any time.

2. Restrictions
2.1. Gift Cards cannot be used to purchase additional Gift Cards.
2.2. Any promotions, discounts, or offers available at the time of redemption will be applied automatically, provided the Gift Card balance covers the full purchase amount.
2.3. Partial use of a Gift Card is allowed, but no cash refund will be issued for unused balances. Remaining balances can be applied to future purchases.

3. Liability Disclaimer
3.1. GlowHigh is not responsible for Gift Cards that are lost, stolen, damaged, or used without authorization.
3.2. Ownership and risk of loss for Gift Cards pass to the purchaser or recipient upon electronic transmission of the Gift Card or physical delivery.

4. Fraud Prevention
4.1. GlowHigh reserves the right to reject any Gift Card suspected of being obtained through unauthorized or fraudulent means.
4.2. If misuse or fraudulent activity is detected, GlowHigh may cancel the Gift Card and refuse redemption.

5. Account Association
5.1. To redeem a Gift Card, the recipient must create a GlowHigh account using a valid email address. Gift Cards are associated with the account where they are first redeemed and cannot be transferred thereafter.

6. Errors and Disputes
6.1. GlowHigh is not responsible for typographical errors, inaccuracies, or omissions related to Gift Card balances or transactions.
6.2. Any disputes regarding Gift Card transactions must be reported to GlowHigh within 30 days of the transaction date.


8. Limitation of Liability
To the fullest extent permitted by law, GlowHigh disclaims all warranties, express or implied, regarding Gift Cards, including but not limited to warranties of merchantability or fitness for a particular purpose. GlowHigh shall not be liable for any indirect, incidental, or consequential damages arising out of or in connection with the purchase, use, or redemption of Gift Cards.

Your Account Obligations

In consideration of your use of the Site, you agree to: (1) provide true, accurate, current and complete information about yourself as prompted by the checkout form for your account information (the "Account Information"); and (2) maintain and promptly update the Account Information to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, we may suspend or terminate your account and refuse any and all current and future use of the Site. Account Information and certain other information about you are subject to our Privacy Policy. For more information, please see our full privacy policy by clicking here.

You will receive a password and account designation when you have completed the Account Information. You are responsible for maintaining the confidentiality of the password and account and are fully responsible for all activities that occur under your password or account. You agree to immediately notify us of any unauthorized use of your password or account or any other breach of security.

We may terminate your access, or suspend your access to all or part of the Site, without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of another user or us.

 

If you have any queries regarding these Terms, please contact us at [email protected]