We use the most convenient and popular payment methods. For more information, click here.

We are always happy to make things as easy for you as we can. If there is another payment method, such as a bank transfer, that is more convenient for you, please contact us and we will try to help as much as we can.

For shipping times and costs, please click here.

First, kindly make sure to check your spam folder for any emails from GlowHigh. Secondly, we recommend adding our email address to your address book so that it won't be recognized as spam. Our email address is hello@glowhigh.com

Yes, the minimum order size is usually 50cm (1/2 meter), unless otherwise mentioned on the fabric page.

Yes, you can! You can enter the exact amount on the fabric page before placing your order.

Our site sells fabrics by meters/cm (the displayed prices on the website are per one running meter). However, for your convenience, you can find a converter on the fabric page (under the quantity field, click on "Convert yards to meters"). Please use it to work out how many meters you need.

We are doing our best to display our products accurately and professionally on this website. However, please be advised that in spite of our best intentions, we can never guarantee exact color matching, as the colors of fabrics vary from one computer monitor to another. So, whenever you are not sure, we do encourage requesting swatches first. Moreover, we always encourage ordering swatches first to get the best sense of the fabric's weight, stretch, and texture. For more information about ordering a sample, please click here.

If a fabric you like is out of stock, you have a few options. You can add your email on the fabric page to be notified as soon as it is back in stock. Also, for handmade designs, you can place your order as usual and we will create the fabric for you. For more information, click here.

Yes! We always offer you the best prices, both retail and wholesale. Whenever you need big quantities, GlowHigh offers high-quality, high-volume fabric at a lower cost to you, depending on the type of fabric(s) and how many meters are ordered. For more information about our online wholesale, please click here.

Yes, for handmade fabrics we will be happy to produce your own custom design! We can create a new design from scratch or modify an existing design according to your wishes. It's really up to you. For more information about custom design, please click here.

To review our return policy, please click here.

We are always happy to hear from you! Please feel free to contact us with any inquiry. You can contact us by email at hello@glowhigh.com. You can also submit your contact information and we will get back to you as soon as possible — you can do that here.